Podcast: CEO Ajay Kapoor on Transparency in Business

"I spent decades and many of our colleagues spent decades in large corporations in which you’re constantly trying to remember what message you tell different people. 'This is what we’re telling this team.' 'This is what we’re telling that customer.' 'This is what we’re telling that partner.' Somewhere outside of all three of those stories is the truth. I don’t know about you but it’s difficult to keep all those stories in my head. When we decided to have radical transparency in business in a way that we were always telling the full story and the real story whether it was a team member, a partner or a customer, it actually just became dramatically easier. " Ajay Kapoor, CEO of TouchSource

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